Return and Cancellation Policy

Thank you for shopping with what LBK thinks. We strive to provide exceptional products and services, and we want you to be fully satisfied with your purchase. Please review our return and cancellation policy below:

Returns for Physical Items:

If you are not completely satisfied with your physical item purchased from our shop, you may return it within 30 days from the purchase date. The item must be in its original condition, unused, and in the original packaging. Please contact us at info@whatlbkthinks.com to initiate the return process. Return shipping costs will be the responsibility of the customer unless the item received is damaged or incorrect.

Returns for Digital Products:

Due to the nature of digital products, all sales are final, and we are unable to accept returns or offer refunds. We encourage you to review the product description and specifications carefully before making a purchase.

Cancellation of Services:

For services offered by what LBK thinks, cancellations must be made at least 7 days prior to the scheduled start date of the campaign. Cancellations made within 7 days of the campaign start date may be subject to a cancellation fee. Please note that once the service has commenced, it is non-refundable.

Damaged or Incorrect Items:

In the event that you receive a damaged or incorrect item from our shop, please contact us immediately with details and any accompanying photos. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

Refunds:

Refunds for eligible items will be processed to the original payment method used at the time of purchase. Please allow [insert estimated time] for the refund to be reflected in your account, depending on your bank or payment processor.

Please note:

Refunds and returns are subject to review and approval based on the condition and eligibility of the item.

The customer is responsible for providing accurate shipping information. We are not liable for any delays or issues arising from incorrect or incomplete address details.

If you have any questions or require further assistance regarding our return and cancellation policy, please do not hesitate to contact us at info@whatlbkthinks.com. We are here to help and ensure your satisfaction with our products and services.